Erin Connolly

DryZone Basement Systems

Title: Service Manager

Hometown: Freetown, Ma

Erin Connolly from DryZone Basement Systems

Erin joined DryZone in 2015 and is currently leading our awesome Service Department! She has been working in customer service for over ten years and all that experience has helped her communicate with customers, keeping them happy and completely satisfied. She genuinely enjoys helping people and making sure every customer is getting what they need done for service. In her spare time, Erin loves spending time with her family and friends!

 

If you’d like to get in contact with Erin, you can email her at: [email protected]

Customer Reviews
About Me
  • By Walter B.
    Narragansett, RI

    Customer Review

    By Walter B.
    Narragansett, RI

  • By Eric S.
    Douglas, MA

    "From the moment I started with the process it was great"

    Customer Review

    By Eric S.
    Douglas, MA

    From the moment I started with the process it was great

  • By Theresa H.
    Cranston, RI

    Customer Review

    By Theresa H.
    Cranston, RI

  • By Judith C.
    Warwick, RI

    "Nick performed an annual inspection of our encapsulated crawlspace. He was professional, efficient, thorough, called before he..."

    Customer Review

    By Judith C.
    Warwick, RI

    Nick performed an annual inspection of our encapsulated crawlspace. He was professional, efficient, thorough, called before he arrived, and I told Erin that I would like him to be the one to annually inspect our crawlspace every year!

  • By William C.
    South Dartmouth, MA

    Customer Review

    By William C.
    South Dartmouth, MA

  • By Dennis
    Taunton, MA

    "In the years we have dealt with Dryzone my wife and I have Been very impressed. You guys are a pleasure to deal with. I have..."

    Customer Review

    By Dennis
    Taunton, MA

    In the years we have dealt with Dryzone my wife and I have Been very impressed. You guys are a pleasure to deal with. I have found you to be very honest and the work is always top notch.

  • By Steve C.
    Lakeville, MA

    Customer Review

    By Steve C.
    Lakeville, MA

  • By Andrew A.
    Needham, MA

    Customer Review

    By Andrew A.
    Needham, MA

  • By SCOTT A.
    Brockton, MA

    Customer Review

    By SCOTT A.
    Brockton, MA

  • By Dane
    MIlton, MA

    Customer Review

    By Dane
    MIlton, MA

Testimonials
from customers I've helped!
  • "The whole company is efficient and great at communicating." Read Full Testimonial

    Douglas B. of Warren, RI

    Customer Testimonial

              The whole company is efficient and great at communicating. The sales team was courteous and prompt. Steve and Todd on successive days. Smooth admin: Dan, Erin. The installation crew was great! Steve, "Mat with the hat" and "Mat without". The cleanup process was impressive, not a scrap left behind. I chose DryZone because my neighbor recommended them.
    Douglas B.
    Warren, RI
  • "Very professional and prompt service." Read Full Testimonial

    Joan Z. of Attleboro, MA

    Customer Testimonial

              I have had really good experience with the company and the employees. Very professional and prompt service. The woman on the phone was Very good and provided courteous service. The tecnician was Courteous and professional.
    Joan Z.
    Attleboro, MA
  • "In the years we have dealt with Dryzone my wife and I have Been very impressed. You guys are a pleasure to..." Read Full Testimonial

    Dennis V. of Taunton, MA

    Customer Testimonial

              In the years we have dealt with Dryzone my wife and I have Been very impressed. You guys are a pleasure to deal with. I have found you to be very honest and the work is always top notch. I believe it was Erin who called me and she was very good and very personable. Nick was very very good. The company should be happy to have him.
    Dennis V.
    Taunton, MA
  • "Thank you!!! I LOVE the basement work your company did! We use the basement so much now! We made an..." Read Full Testimonial

    Celeste M. of Fairhaven, MA

    Customer Testimonial

              Thank you!!! I LOVE the basement work your company did! We use the basement so much now! We made an apartment of sorts with a bar and fireplace on top of the bar. A second bathroom was added because we now could! Wall to wall carpet and especially a peace of mind that we never had before! My son just bought my dad's old house. You may be getting another basement to DryZone within the year!!! Special thanks to TODD, (yes THE Todd) who was on the crew to help make it happen in time for the rainy season due to a shortage of help...Well, the falls rainy season as it rains so much all the time! I got in on working with the crew, too, and cut the stairs to access the flooring under them. The guys were awesome! A real pleasure to work with! I'm sure they still are! Your company is now a part of our family and the families after us that enjoy our little bungalow! Sincerely, Celeste M.
    Celeste M.
    Fairhaven, MA
  • "This company did an excellent job! Fast and reliable!" Read Full Testimonial

    Erica N. of Raynham, MA

    Customer Testimonial

              This company did an excellent job! Fast and reliable! The ladies in the office were always so pleasant to call and speak with. So refreshing to have great customer service!. The man who installed the system was great, he explained everything he was going to do and was very nice. The work and clean up process was excellent!!
    Erica N.
    Raynham, MA
  • "On time, professional, thorough, explained what he did and what we needed. This isn't something I want to..." Read Full Testimonial

    Andrew A. of Needham, MA

    Customer Testimonial

              On time, professional, thorough, explained what he did and what we needed. This isn't something I want to find out is broken when it's too late. Your phone people are great. Really friendly and efficient and personable.
    Andrew A.
    Needham, MA
  • "Your service guy was top notch and the call rep provided excellent customer service" Read Full Testimonial

    Bob M. of Middleboro, MA

    Customer Testimonial

              Your service guy was top notch and the call rep provided excellent customer service
    Bob M.
    Middleboro, MA
  • "James not only did the yearly service on our sump pump, he also installed the SaniDry Dehumidifier. Erin is..." Read Full Testimonial

    Peg L. of Avon, MA

    Customer Testimonial

              James not only did the yearly service on our sump pump, he also installed the SaniDry Dehumidifier. Erin is very personable and accommodating on the phone. James called to inform us of what time he would be arriving and was punctual. James is very professional and knowledgable about the service he is providing. Willing to answer all our questions regarding the service provided and the install of the SaniDry system. He also left the area spotless!
    Peg L.
    Avon, MA
  • "The maintenance service was completed at our house located at 3 Freeman Street in Sandwich Mass. I was..." Read Full Testimonial

    Bonnie B. of Newton, MA

    Customer Testimonial

              The maintenance service was completed at our house located at 3 Freeman Street in Sandwich Mass. I was extremely satisfied. Erin was very pleasant and was extremely accommodating when a snow storm interrupted our original appointment. James Boughner was professional, knowledgeable, and very patient in explaining the system to me. A true asset to your company! James' diagnosis was completely on target.
    Bonnie B.
    Newton, MA
  • "An email from a customer 2 years after the initial installation" Read Full Testimonial

    Emily T. of Jamaica Plain, MA

    Customer Testimonial

              Hi Erin! We're about to sell our place and were wondering if you have a receipt saved somewhere for what we did to waterproof the basement. Is the guarantee extended to all future homeowners? Thanks so much for your help! We haven't had a single drop since waterproofing the basement and will absolutely use you guys if our next basement needs waterproofing :) Emily
    Emily T.
    Jamaica Plain, MA

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