Worcester, MA Foundation Repair and Basement Waterproofing

A client of DryZone's reached out to our Emergency Line to schedule a service call; her SuperSump's single pump seemed to be overwhelmed, and was not able to keep up with water that it was taking in. After speaking with Brandon, a seasoned Service representative in our Appointment Center, a visit for technician Cody was made to assess the situation and see what could be causing the issue. Due to the age of the system and some build up in the liner, he recommended replacing the primary pump and recommended installing a second pump in this situation, to help keep up with the flow of water into the liner and ensure that nothing ends up flooding onto the basement floor. Cody had extra pumps on his truck, and installed them securely into the liner for this homeowner, so this issue wouldn't happen again. Our installation crews and service technicians know - it helps to always be prepared for any situation!

This client had contacted our Emergency Service line before office hours with concerns about her TripleSafe sump pump system; the Water Watch Alarm was sounding, indicating that the water level in the liner had risen to the top but the pumps didn't seem to be engaging. Brandon, the representative on call at the time, spoke with this client over the phone to walk through some troubleshooting attempts with the pumps, asked about potential of power loss, etc - but it didn't seem any of the typical indicators were the cause of the issue. After getting her scheduled for her annual maintenance, she was still concerned about the functionality of her pumps and worried about what would happen if it were not addressed.

Thinking quickly on how to help resolve the issue, Brandon suggested the client hop on FaceTime with him so he could see things in real time with her. The lights on the UltraSump box were not lit, which can happen during a power outage, but in this case where she had not lost power, Brandon considered the possibility that there was an issue with the dedicated outlet for the system. He asked her to try plugging in her phone charger to see if the phone would indicate it was plugged in to charge or not, this would determine whether the issue was with the pump unit or the actual outlet. 

When our technician Bryant performed the service, he noticed the pump was running but wasn't expelling water the way it should. He confirmed that no parts were broken, blocked or missing. Because this client lives in a particularly high watertable area, running the risk of a pump system that wasn't functioning properly just wasn't an option. Luckily, our technicians always carry extra pumps on their truck - and he was able to replace both the primary and secondary pumps within the liner during this service appointment! The system was flood-tested and passed inspection, and our client was so grateful to have their system functioning properly again.

This basement in Worcester, MA was completely flooded by rainwater. After calling us for help, our team planned and installed a full waterproofing system to ensure this basement floor doesn't get wet. To make sure the water seepage gets intercepted, we installed a full perimeter WaterGuard interior drainage system to collect the water seepage. To make sure the water gets properly discharged, our TripleSafe sump pump was integrated with the drainage channel. Once both systems were in place, we topped off both systems with fresh concrete for a clean and complete look! 

This homeowner in Worcester, MA was not fond of seeing water seeping through her cobblestone foundation. With these walls, they are very porous since the mortar joints, which is the space in between each stone, can deteriorate over time. So, our inspector made his way to this home to suggest a waterproofing solution that will keep the homeowner's basement dry! 

The inspector suggested installing a full perimeter interior WaterGuard interior drainage system, CleanSpace wall vapor barrier and a TripleSafe sump pump. This full waterproofing system would collect the seeping water and channel it to the TripleSafe to be discharged away from this foundation. 

the homeowner agreed and we got right to work! Our team was able to install the whole system in 2 consecutive days, and once the system was in place, the ground was dry as can be! Now, for years to come this homeowner won’t have to stress about water damage or humidity!

This home in Worcester, MA was sitting on a stone foundation, and in the basement itself, water was seeping in through the walls. Due to the porous nature of stone walls in general, water is able to seep through easier than a traditional concrete foundation. To make sure that this basement doesn't get overwhelmed with water, we installed a TripleSafe sump pump, a WaterGuard interior drainage system and CleanSpace vapor barrier. 

The WaterGuard was installed along the whole inside perimeter of this basement to collect and direct the water seepage towards our TripleSafe sump pump that we installed in the lowest spot in this basement, which was one of the corners. Lastly, to help direct the wall seepage into the drainage channel, we placed CleanSpace vapor barrier on the wall and tucked it into the WaterGuard so that the basement floor remains dry all year long! With this waterproofing system in place, the homeowner felt a gush of relief and happiness, and was ready to take on any rain storm coming his way! 

When this basement got flooded in Worcester, MA, the homeowner decided to look for sump pump options. Only issue, he knew nothing about waterproofing basements! It was until he came across our website, where he contacted our appointment center for a free estimate. 

When the inspector arrived, the homeowner discussed how he was worried about water just sitting in his basement! It was recommended by the inspector to install a TripleSafe sump pump, which is our powerful 3-pump system designed to move the water far and away from the foundation. The homeowner knew this was the one, and said yes to the estimate!

Our production team wasted no time installing this system, they opened the floor to make a sump pit, placed the TripleSafe in with the liner and hooked it up to a discharge line. The system was complete, and the basement was dry! Call us if you need a sump pump, because we know all basements could use one! 

A customer from Worcester, MA contacted our appointment center because he wanted a full inspection of his damp basement. We informed the customer that we'd send an inspector to see if we could help this basement, and when the inspector visited the basement, a proposal was made. After examining the situation more closely, the inspector had a production crew install CleanSpace wall vapor barrier to keep the moisture out. Keeping the moisture out is essential for basement health, so this will help prevent events such as mold spores, musty smells and structural damage! In addition, we installed a SaniDry Sedona dehumidifier to eliminate any water vapor in the air. This customer was very pleased with the work we've done, and he can live his days with a peace of mind. 

A homeowner from Worcester, MA called our office because water had recently flooded into her basement. We told her that we'd send an inspector to assist her in finding the best solution. When the inspector got to the home, he provided a free inspection and wrote up an estimate on the waterproofing job. After they both agreed to move forward with the job, our production crew installed a WaterGuard interior drainage system, a TrenchDrain, and a TripleSafe sump pump, a LawnScape and an IceGuard. These products were together collect, drain and disperse the water effectively so that this homeowner won't experience anymore floods! 

This homeowner from Worcester, MA had cinderblock foundations walls, and the issue with cinderblocks is that they are very porous. Porous meaning that there are plenty of small holes that allow water and air to pass through, which turns into moisture when it gets in the basement! To prevent moisture from causing mold growth and strange odors, we lined up the walls with CleanSpace wall vapor barrier! This thick polyethylene material creates a reliable layer that will ensure no moisture gets in, giving this homeowner a peace of mind!  

When this homeowner from Worcester, MA called us, he was looking for a solution to the humidity that was dominating his basement. We sent over an inspector to take a closer look into the basement so he could recognize the direct issue and write up a straight-forward and effective plan. This basement was in need of a drainage system for the perimeter since there was untouched surface water in those areas. So we installed a WaterGuard interior drainage system then plugged in a SaniDry Sedona dehumidifier to remove the water vapor in the air. Now, the air will be more dry and there won't be any more puddles sitting around! It's always a pleasure to deliver a peace of mind to our customers. 

A customer in Worcester, MA called our appointment center because she saw water leaking into her basement. She wanted to fix the leaks before they turned into floods, so an inspector went to the customer so a plan could be made. The inspector saw she already had a functional sump, she was looking for a trusty drainage system since some of the water wasn't reaching her sump. The product we installed for her to solve the issue was our WaterGuard interior drainage system. We built the WaterGuard in the inside perimeter of the whole basement, so that there's less of a chance puddles will form. It's best to get the full perimeter installed so that all points of the basement are draining the water! 

A customer from Worcester, MA wanted to fix both his basement and crawlspace. The crawlspace was dirt, so it was very exposed to moisture while the basement was leaking in some water from the floor. Our inspector was sent over to look at both areas, he took a careful look at where the water was coming from and came up with a plan to use CleanSpace vapor barrier. For the basement, they lined up the walls with CleanSpace while the encapsulated the crawlspace with the product. Now, moisture will have a difficult time to enter, decreasing the humidity and staying safe from mold growth. To complete the basement, we installed a WaterGuard interior drainage system to collect water inside the perimeter. This was then connected to a TripleSafe sump pump so that the water gets discharged far away from the land. After the installations, the homeowner couldn't even recognize his basement or crawlspace because of how clean it looked! 

A customer from Worcester, MA came to the conclusion that he needed a vapor barrier for his dirt crawlspace after noticing how humid and moist it felt. We had one of our inspectors visit the homeowner to evaluate the situation further. The inspector noticed that there was a little mold on a wooden support beam in the crawlspace. This was from all the moisture from the dirt that was causing the mold growth. So to prevent the mold growth, we had to deal with the moisture. So we encapsulated the space with CleanSpace vapor barrier so it creates a durable barrier between the earth and the home. Now, this homeowner won't have to worry about mold. 

A customer in Worcester, MA called us regarding his unfinished basement. The floor was all concrete and it was unfortunately leaking in ground water from the surrounding land. It didn't help that the yard surrounding his house slanted downwards towards the basement as well. But after ha called us, he wouldn't have to worry anymore because we had our production team install a WaterGuard interior drainage system that was placed inside the perimeter, on top of the footing. This will intercept water getting in, and then the water gets moved to a SuperSump premier sump pump system. In addition, we gave the sump a battery backup UltraSump pumping system to turn on if there was an electrical shortage. 

This customer from Worcester, MA was very upset with seeing water coming into the finished part of his basement. This also frustrated him because several pieces of valuable furniture was ruined from the water and moisture. To put a stop to this, our production team installed 60 feet of WaterGuard interior drainage center inside the perimeter of the basement so all the water coming in won't be able to spread all around. They also placed two WaterGuard ports in so that we could do scheduled maintenance checks because it's important to keep those piping systems clean. After, we connected the drainage system to a TripleSafe sump pump that will act as the powerhouse pumping out the water. Lastly, we included two IceGuards onto the discharge lines to prepare the pipes for the winter. This will allow water to escape the discharge line even if everything freezes! 

There was a homeowner in Worcester, MA that had a very damp basement. He also noticed a musty odor coming from down below, and wanted to see what we could do on the matter. Our inspector informed the homeowner how our SaniDry Sedona dehumidifier does a wonderful job at keeping the air healthy and dry by moving 300 cubic feet of dry air per minute around the basement! The homeowner was impressed and agreed to the installation. He noticed the immediate effects when the air felt better to breathe in. 

This basement in Worcester, MA was in dying need of a sump pump because it recently experienced an awful flood. Unfortunately, this basement received lots of rain water, so we installed our TripleSafe sump pump at the lowest point in his basement so that water could naturally flow towards that direction. This homeowner now has a sump pump that can discharge water during heavy rainstorms and power outages due to its built-in battery backup system! 

This homeowner in Worcester, MA was experiencing a traumatic experience with her basement flooding all the time. This would happen especially after a heavy rainfall, and she knew that this could lead to costly damages if she didn't do anything about this. She called us to see if we could install a waterproofing system for her flooded basement, so an inspector was sent to see what should be installed. He had a production team install a TripleSafe sump pump, WaterGuard interior drainage system and a SaniDry Sedona Dehumidifier for this basement! The WaterGuard system collects the wall seepage then drains it to the TripleSafe sump pump where all that unwanted water is discharged. The SaniDry Sedona will control the humidity of the basement so that moisture won't ruin anything for this homeowner.  

A homeowner in Worcester, MA was experiencing a major issue in her basement. She had no form of sump pump at all, so there were several puddles of water visible. These puddles can harm her basement because mold could grow onto building material. Being aware of this issue, she contacted DryZone Basement Systems for help. We sent an inspector straight to the source of the issue, and he found that our TripleSafe sump pump would be best. This TripleSafe sump pump does wonderful job discharging water due to the three levels of protection. A primary pump to combat heavy rainfall, a secondary incase the primary fails and a battery backup system whenever there's a power outage. Safe to say this homeowner can live stress free! 

When this customer called she had water coming from the seams of her floor and walls as well as from under the door of her basement. She needed a solution for these issues so she called us and we set her up with an appointment for free inspection and written estimate for the work. 

We started by jackhammering and laying WaterGuard around the perimeter of the basement. A TripleSafe sump pump was installed to pump the water from the home. We added a WaterGuard port so the system could be flushed annually. A TrenchDrain was installed under the leaking door to catch the water and push it to the sump. They also had IceGuard to block their discharge line from blockages or freezing in the winter.

When this customer called, he had sagging floors in his home and a beat up concrete floor in his basement. He knew he needed to have his floors stabilized. That is exactly what we did. 

Our crew went to this customer's home and tore out the original concrete basement flooring. They loaded the debris onto trucks and hauled it to the dump. Then they used gravel and stone to fill and compact. New concrete was then poured to make a new, stable floor.

To stabilize the upstairs floors, our crew installed 2 SmartJack XTs.The SmartJacks system lifted the floors and stabilized the existing beams and joists. The new floor created a solid foundation for the system. Steel columns were secured to the beams/joists and then heavy-duty threaded rods allowed for adjustments and custom fit to this customer's home.

 We had a customer in Worcester, MA who was experiencing water in the basement. He noticed water near a pipe, but the pipe itself didn't seem to have an issue. When our System Design Specialist checked out the basement, it became clear what was needed: a TripleSafe sump pump, an IceGuard, a Lawnscape, and an Everlast Access Well.
These products worked together to properly direct any water leaks into the sump and out of the basement, prevent clogs and freezing, as well as an access port to flush the system annually.

Our customer was very pleased with the work and we we're glad to be able to provide the solution the the troubles he was facing.

DryZone Basement Systems was contacted by a homeowner in Worcester, MA who was concerned about the walls of their basement being wet. They had tried several store-bought products themselves but the problems persisted. The homeowners' daughter had been visiting them and saw their issue. It was at that time she recommended DryZone Basement Systems.

First, a System Design Specialist went outto inspect the property and formulate a unique solution for the home. Next, our crew went out installed WaterGuard® drainage system, a TripleSafe sump pump, a TrenchDrain, an Iceguard and a DownSpout Extension. They also lined the leaking wall with CleanSpace vapor barrier to eliminate mold.