Testimonials for DryZone Basement Systems

We had other people lined up for estimates, but were so impressed with Ralph that we signed up immediately!  The office staff was excellend and the installation crew was friendly and answered all of our questions!

Derek was more helpful in solving the problems which is why I chose DryZone over the competition

Hi Todd, Your crew did a super job with our installation. They were polite, professional, and on time. I can't believe how fast and efficient they were. When they left they cleaned up and took the time to explain all the ins and outs of the system. That's super service in my book! Thanks, Jack

Everyone I worked/talked with was very professional and helpful. All questions answered. Very nice job. Len Fletcher worked through several pricing options with me to ensure I got the package that I wanted, and helped with financing to make it affordable. Steve and his crew were extremely clean and courteous. They worked very quickly, getting everything done exactly on schedule. Explained every part of the process and ensured I was satisfied with the job. After they left, everything was spotless. The cleanup process was perfect. Absolutely no complaints. DryZone offered the complete package, the basement waterproofing, and the finishing. Getting everything in a one-stop, complete package was very important; and it was competitively priced. Very happy with the finished product.

Todd was great! He was very thorough, clear and direct. He helped me determine how to proceed with my issue. Todd was prompt in providing an estimate for the work. He was very helpful in figuring out dates for the job that was done on an island. He made it seem effortless. Todd and Melissa were always very professional and pleasant.

Your salesman was prepared, patient and helpful. Your installation crew was professional, carefully and quality oriented. Keep up the great work and your customers will keep you busy!

You did work on my home in White Plains. We like your range of solutions fo rmany issues. Salesman was prepared, patient and helpful. The crew was professional, careful and quality oriented. They cleaned up the best we've seen from any contractors we have worked with. Keep up the great work and your customers will keep you busy.

Everything was perfect! You are a very user friendly company. The drop down ceiling turned out so well I want to have the floors done next Spring. 

Took a shot in the dark and I'm completely satisfied with the work and the installation team.

We have had the complete system - walls, floor, dehumidifier for seven years. The service man told us not to unplug the system during the winter and showed us how to turn off the system instead. We never knew to do that. He was very helpful and knowledgeable.

Our home had water for the first time ever in the great flooding of March 2010. We received opinions and estimates from 5 basement waterproofing companies and were most impressed with this one. A friend with terrible, chronic, flooding had them do work in her basement a couple years ago and raved about them. She went from many inches after each big rain to completely dry. We had them install a TripleSafe pump at our home last week and were completely satisfied. From the people in the office who I spoke with many times, to the two people who came out before the job to look at the basement, to the crew that actually did the install, everyone was great. The price was competitive, and the guys who did the job were extremely polite, prompt and did not leave a scrap of mess. The pump has yet to be tested by a big rain, but I feel much, much safer having it. I would recommend them unconditionally.

Ability to give estimate and schedule work earlier. We liked your wall crack repair technique. Basement was cleaner than when they came!

Detail in which the sales department described the product and how it would be installed was great. Great service, installer was not able to able to answer one specfic question, but he had his supervisor contact me the next day to answer my question without me requesting him to do so. Clean install, highly recommend!

I was very satisfied with the job, the installation team was knowledgeable, meticulous, and friendly. The office staff were kind and helpful, and the salesman was informative. I was impressed with the TripleSafe Sump Pump and the price was reasonable for this great system.

Very satisfied. Dan and Ron were great. Website had a lot of good information and salesman was very good, knew a lot.