Feeding Hills, MA Approved Basement Waterproofing & Foundation Repair

This customer phoned us stating that she had water entering her basement from multiple places. Our Call Center Representative took down some information and set up an appointment for a System Design Specialist to inspect her home.

He decided the customer needed a TripleSafe sump pump with an UltraSump to pump the water out of the home. He also recommended that an IceGuard be added to the discharge line to prevent freezing or other blockages to the line. The customer was impressed by the presented plan and called to schedule installation.

After our installation crew left the customer found herself very satisfied with the purchase she had made for her home.

We met this customer from Feeding Hills, MA at a home show. We have since done several basement waterproofing installations. We have been working with the customer to slowly add to her basement waterproofing system to reach efficiency over time. We work with our customers based upon their desires, timing and other factors, including financial.

Each time we add more WaterGuard sub-floor drainage as well as ThermalDry Wall Panels. We know that everyone's situation is different and as long as we are all working together to improve the health and longevity of the home, we are happy to help. She also continues to schedule annual maintenance. She understands the importance of having us evaluate the system and ensure it is working properly.