Testimonials for DryZone Basement Systems

Your representative at a trade show was very knowledgeable a good listener and thoroughly knew your products. Jay, the salesman, was super friendly and the pre-install information packet was perhaps the best I had ever seen with more than enough information to make an intelligent decision. That installation was finished off impressively and looked like it came with the house. (A TripleSafe with two up and out of the cellar transfer pipes with a subterranean drain pipe away from the house). The Info Packet booklet was the number one reason I chose to work with DryZone and reflects your commitment to the trade.
Charles F. of Randolph, MA
Thursday, August 3rd
Dear DryZone Team,   I'm writing to express my appreciation for one of your employees, Rick Bureau. I have worked with Rick on a few different projects starting with my business, The Secret Garden Pet Resort. Rick came up with a solution to drastically improve the air quality at my pet resort, resulting in a healthier environment which I can confidently measure by the almost non existence occurrence of airborne illnesses amongst my guests.    More recently, Rick worked with me on my personal home's dry basement system in East Bridgewater. As a first time home owner inquiring about a concept  so foreign to me, it would have been easy for someone to take advantage of me. This however was never the case, as Rick worked with me to create a solution that was effective yet reasonable. Several months after installing my dry zone system, I contacted Rick to inquire about finishing my basement. Even after realizing a DryZone panel system was currently out of my budget, Rick offered alternative suggestions and spoke to me at length about my different options.    Fast forward to today. As my home was being inspected for a perspective buyer, the inspector noticed a puddle by the new sump pump. With all this rain, I expected the worst and immediately called Rick in a panic. Rick didn't hesitate to reach out to the inspector as well as my real estate agent and my boyfriend to trouble shoot the problem on the spot, even offering to come meet us there after hours. To go above and beyond like that for an issue that turned out to be unrelated to the dry zone system really deserves special recognition. Although I'm sure Rick treats all his clients with this kind of compassion, I just had to speak up and share my experience with the rest of his team. I am so grateful for all that Rick has done for me and will be recommending him and your team for years to come.   Thank you for your time, Lara
Lara C. of East Bridgewater, MA
Friday, October 11th
Our neighbor recommended you. You have a good reputation and your brochures were helpful in explaining what would be done and why. Crew was excellent, worked hard and were pleasant.   Update  7/2016: The pump and French drain system is excellent; we have not had a drop of water in the basement since the system was installed. Annual maintenance is efficient and quick.
Norm M. of Milton, MA
Thursday, July 21st
Hi Erin! We're about to sell our place and were wondering if you have a receipt saved somewhere for what we did to waterproof the basement. Is the guarantee extended to all future homeowners?  Thanks so much for your help! We haven't had a single drop since waterproofing the basement and will absolutely use you guys if our next basement needs waterproofing :)  Emily
Emily T. of Jamaica Plain, MA
Tuesday, April 18th
You had very high ratings and review, and I must say they were all right, 5 stars all the way! The company was great! No high-pressure sales! The girls on the phone were very polite and the guy who came for the initial inspection was a great guy, very knowledgeable. My installation crew was Tommy and Ryan. They were great, did great work, fast and clean. Polite, very nice guys! They left the area cleaner than when they started!
Dorothy O. of Abington, MA
Wednesday, May 24th
Unbelievable work. We are so satisfied with the service. We wouldn't use anybody else. I feel we can trust you with our home. To make it safe for our kids to play in the basement without water and mold
Roger P. of Abington, MA
Wednesday, June 21st
Probably the best home contractor experience I have ever had in 30+ years of home improvements: professional, courteous, prompt, thorough. Both the estimator (Jay) and the installer (Ryan) listened to my concerns and addressed them in the design / installation phases. Finally, the company was able to schedule and complete everything in only two weeks!
Charles S. of North Falmouth, MA
Wednesday, July 27th
Tom and Rene were extremely professional, thorough, and knowledgeable. They explained everything they were going to do beforehand, as well as demonstrating system after install. Worksite was carefully prepared and clean up was excellent.
Angela D. of Wareham, MA
Tuesday, June 20th
Very professional yet friendly. Kept my home clean. No problems with our system.
Lauren C. of Braintree, MA
Tuesday, April 18th
Greetings All,My experience with Dry Zone was and is excellent. The project came out fantastic and we are very happy with the result. The workmanship was top notch. Everyone I met was knowledgeable and willing to answer my many questions. From the initial meet and greet to the current interactions it has been professional. (Actually, even before that when we met Sarah at the Hanover home show, we knew this was a pro team.) That level of professional, courteous service give me great confidence. And we’ve had some weather since completing the job and we haven’t even seen a leak or any seeping. Thank you.
Bill W. of Weymouth, MA
Tuesday, May 22nd
I had another company "fix" a basement leak. It leaked more after their supposed "fix"! This company came in not only corrected the problem, but were polite, professional, knew the problem, how to fix it and cleaned up after themselves. It has been a year and my basement is leak free! I would highly recommend this company.
Gayle B. of Weymouth, MA
Wednesday, May 24th
Dry Zone Basement System products have been in my basement for about 6 years now; the quality and reliability of their products and services continues to be outstanding!!
Bonnie B. of Pembroke, MA
Wednesday, May 24th
The service call was excellent. The ladies on the phone are always polite and professional. My service person, Nick, was excellent, the best! I was very happy with the service performed, thank you for the complimentary part! The cleanup process was perfect, I didn't have to clean up anything after Nick left!
Jeanne Q. of plymouth, MA
Friday, May 19th
Great experience and very professional service. The salesman was a few hours late for appointment but did call to let me know. The installation crew, Steve and Kyle, were excellent, neat and finished on time... left the basement cleaner than when they found it!
Sarah D. of Sagamore Beach, MA
Wednesday, May 24th
I recently took over the maintenance of my parent's home and am new to the whole sump pump game. In explaining the system, Nick was patient, thorough, kind, and was just the person to educate me about keeping a dry basement. He absolutely stands out as one of the best service people I have ever encountered. Please relay my thanks to Nick, and kudos to your company for employing such a wonderful skilled person on your staff
Bonnie B. of Sandwich, MA
Wednesday, January 27th
Total testimonials : 805
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