Testimonials for DryZone Basement Systems

Dryzone's reviews and customer service was greatly reviewed and very much the truth!
Erica N. of Raynham, MA
Wednesday, June 21st
The young man, James, who showed up was on time, was personable, seemed to know what he was looking for, explained his findings to us clearly. He was very good.
Susan D. of Sharon, MA
Tuesday, April 18th
I've used you in a previous home that we built to sell and the experience was top shelf! My neighbors also used your company and everyone of us has had nothing but a great experience! Thank you again for the great service! The whole company provides amazing customer service, very professional technicians, they explain the whole process and how it works. The resprentative on the phone was very professional and handles all questions and concerns with absolutely no problem at all. The system was sold by a great guy Dan, he follows up to make sure everything is done perfectly. The installation crew was amazing, professional, courteous and really know how to do their job perfectly. They cleaned up better than I expected, for the amount of work (complete basement drain system with triple safe pumps) there is not any debris left in the basement or in the yard.
Chris G. of South Easton, MA
Monday, November 6th
Company was very professional. Addressed all my issues without hesitation. Very efficient and pleasant to deal with on the phone. Every company should have a crew (manager like Steve). The cleanup process: Left everything perfect very pleased. I chose this company because a friend of mine in the industry recommended you highly.
Paul S. of Norwood, MA
Tuesday, April 18th
Dryzone is in my hometown and basements are their specialty so I called them first. It has always worked out well Ryan installed my sump pump in 2016 but I was still getting water on another wall. I called Dan and he came in and identified the right solution. He was right on time and attentive to my emails. When I was ready, I set the appointment. Tom and Ryan were not on time..they were early! They called and were understanding not only when I needed a few minutes extra but when I did not set up the prep work correctly, they let me know they would take care of it. Complete professionals the entire way. The job was finished perfectly. It was as if they were never there. The site was left better than when they arrived. The entire Dryzone team works in lock step through intake to initial consult, to solution installation. I can't say enough good things and will be happy to spread the word about all things "basementy" to anyone that needs your help. Thanks again to all. 
Chris M. of Bridgewater, MA
Wednesday, May 24th
Dryzone is in my hometown and basements are their specialty so I called them first. It has always worked out well Ryan installed my sump pump in 2016 but I was still getting water on another wall. I called Dan and he came in and identified the right solution. He was right on time and attentive to my emails. When I was ready, I set the appointment. Tom and Ryan were not on time..they were early! They called and were understanding not only when I needed a few minutes extra but when I did not set up the prep work correctly, they let me know they would take care of it. Complete professionals the entire way. The job was finished perfectly. It was as if they were never there. The site was left better than when they arrived. The entire Dryzone team works in lock step through intake to initial consult, to solution installation. I can't say enough good things and will be happy to spread the word about all things "basementy" to anyone that needs your help. Thanks again to all. Chris M. - Bridgewater
Chris M. of Bridgewater, MA
Tuesday, June 20th
Jay did a great job explaining what i needed. Kyle and his crew did a great job with installing and the clean up. You can't even tell they disturbed anything.
Heath K. of Middleboro, MA
Tuesday, April 18th
"Craig Leader runs a well greased and capable company. His employees are ALL caring and hardworking. From the office, to the field, and in a persons home, his people are professional, talented, and know their jobs and how to do them well.The details are as follows: Craig was punctual in our first meeting and took great care to make sure that we knew the systems he provides and how they worked. The systems were exactly what I have been looking for and it was Craig that was there willing to provide it. What followed was just what a consumer wants!  The employees were equally punctual, and caring about every thing they do. The office  workers were helpful and worked very hard to accommodate all my requests and needs.I am a typical New Englander. My money is important to me as it is to everyone. I am also self employed, in the service sector,and I feel that I got my money's worth and more.Since the installation, there was a problem with the dehumidifier, and Craig and his team, have been all over it to fix the situation. What else can I say........other than "hire this company, and see how satisfied you will be with them"!"
Geoff A. of Lincoln, MA
Wednesday, August 20th
Good morning Courtney and Steve!   I just wanted to express how happy I am with the work that was done yesterday.  Both the gentleman were extremely knowledgeable, professional and efficient.  They were done in under two hours flat and made no mess at all!  I'm highly satisfied and impressed!  Also, very happy to not have a gauging hole in my basement floor any longer!!!   Courtney - Thank you so much for the recommendation.  I'm so glad I posted in the Bridgewater residents page looking for suggestions!   Steve - Thank you for your explanation of the products and kind, versus pushy or pressured, sales pitch.  That truly made all the difference in my decision with going with DryZone.   Thank you both again so much!   -- Thank you,   Jillena 
Jillena F. of Brockton, MA
Tuesday, February 2nd
I just want to let you know that Steven the foreman, Matt and the other two guys did an amazing job on our basement. They did a two day job in one day on June 1st!!  Our basement is dry now and usable!!  The Triplesafe and the Sanidry are excellent!! My wife Val and myself thank Dryzone Basements very much.   Best, Aidan A.and Val H-A.
Aidan A. of Brockton, MA
Tuesday, June 20th
Your excellent products, industry expertise and product delivery system were the reason we chose DryZone. Your very informative products book and products history. Also, your very knowledgeable sales reps. Steven the foreman, Matt, and the 2 other guys did an amazing job! They did the 2-day job in 1 day and they did a very good cleanup job. They left a very little mess for us to clean up.
Aidan A. of Brockton, MA
Friday, July 14th
James not only did the yearly service on our sump pump, he also installed the SaniDry Dehumidifier. Erin is very personable and accommodating on the phone. James called to inform us of what time he would be arriving and was punctual. James is very professional and knowledgable about the service he is providing. Willing to answer all our questions regarding the service provided and the install of the SaniDry system. He also left the area spotless!
Peg L. of Avon, MA
Tuesday, April 18th
Testimonial Photo by Diane R.
I chose DryZone Basement Systems for several reasons: (1) I have been a client for several years-- they installed two back up sump systems & continue to service them; (2) Todd Lutinski has a wonderful operation, is honest, reliable, professional, and attentive; (3) Todd's initial expertise with concrete surfaces, and his willingness to take charge (& be present) for the entire recent job, was the main reason I went forward with the work; and (4) They are great in emergencies---customer service & communications are excellent. I recommend them highly & will continue to use them.
Diane R. of Newton, MA
Friday, December 9th
The maintenance service was completed at our house located at 3 Freeman Street in Sandwich Mass. I was extremely satisfied. Erin was very pleasant and was extremely accommodating when a snow storm interrupted our original appointment. James Boughner was professional, knowledgeable, and very patient in explaining the system to me. A true asset to your company! James' diagnosis was completely on target.
Bonnie B. of Newton, MA
Tuesday, April 18th
Annual maintenance. The technician was professional, good humored, and timely.
Maria R. of Newton, MA
Wednesday, June 21st
Total testimonials : 805
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