Plymouth County, MA Basement Waterproofing & Finishing Contractor

Being located on a main road in Bridgewater, MA can drive a lot of foot traffic through our doors. This customer in particular came in to see what we were all about. Peg and Nancy came in and were greeted by our wonderful canines in the office and Todd Lutinski came running to greet them. They described their water issues and how they could not store anything in the storage area of their basement because of the seeping water (despite having an existing sump pump) Todd left the office with them and accompanied the pair to their Avon home to take a look. Todd's 'infectious and professional' personality instilled trust in the customers. They knew we could handle their issues and they could tell we were a company that stands by our work. Todd's solution was WaterGaurd, a SuperSump and an UltraSump battery back up. The job went smoothly and Peg and Nancy are happy customers. They've even come back to visit and say hi! They have definitely gained a friend or 2 within these DryZone Basement Systems walls.

While our service technician and foreman, Ryan Dafinee, was making his stops in Hanson, MA, he was stopped by a neighbor. Mark ran out of his home to catch Ryan before he drove away and asked what the truck meant when it said "All Things Basementy!". Ryan explained to him that at DryZone Basement Systems we can take care of any problem below grade and we back it with our warranty and guarantee. Mark asked if Ryan would mind taking some time out of his day to take a look at his basement. Ryan was running on time, even a little ahead of schedule so he took a look. Ryan found a crack in Mark's basement that consistently let water in during heavy rains. Our foreman had the time and tools on his truck and told Mark that he could install a solution that would be warrantied for the lifetime of the home. Mark eagerly accepted his offer and Ryan got to work. The FlexiSpan crack repair system eliminates messy, unreliable epoxy or urethane injection. It is a revolutionary and permanent solution that works every time. The FlexiSpan is our own patented product and it won a quality improvement award for innovation! Mark was thrilled!

After some nasty storms, Angelina had her basement flood when the old sump system couldn’t keep up! She gave us at DryZone a call, letting us know she was ready to upgrade her system to one she could feel confident and comfortable with. Being as it was storm season, we were jampacked with estimates and services, everyone was working very hard to help our customers, and Angelina was very understanding that we would do our best to get to her and everyone else that needed us.

When we were able to get out there and take a look, she was very grateful and listened to all of our knowledge and suggestions before going through with our proposal. She was patient and worked with our company for a smooth and successful install of her TripleSafe sump pump and WAterguard system, one that everyone was happy with! Customers like Angelina make the hard work worth it, we were very thrilled we could help her out and continue to do the same for the many homeowners that work with us.