Service Technician

DryZone Basement Systems is in search of a highly qualified, highly motivated individual to join and grow with our team as a Lead Service Technician. Service Technicians meet with our existing customers on pre-scheduled appointments to perform annual maintenance or follow up on warranty issues for customers’ waterproofing and crawlspace systems. If you pride yourself on providing excellent customer service, enjoy providing customers with effective solutions, and want to be valued for what you bring to the team, apply today for this position! Excellent customer service skills and integrity are crucial.

 

 Average day for a Service Technician:

 -Travel to customer’s homes for pre-set appointments.

 -Lead the customer through the annual maintenance by building rapport and answering any questions.

 -Performing a full inspection of work that was previously completed by us. Performing repairs on damaged products to give the customer a lasting solution.

 -Based on the customer’s goals and accomplish list, recommend products or services to enhance and further protect the customer’s home and in some cases install additional products.

 

2 years of experience in relative fields is required. Applicants must have a valid driver’s license, a safe driving record and the ability to obtain a Mass DOT card. Must have the ability to lift 75 pounds on a semiregular basis. Both construction and sales experience are preferred. Pay is hourly plus commission on sales. Must be open minded, adaptable, quick thinking and upbeat.

 

At DryZone Basement Systems our mission is to make a positive impact in the lives of our employees, customers and community by delivering a premium level of knowledge, solutions and service. Our vision is to work together to provide our team members a community that we can take pride in and pass along to our customers. We value loyalty, accountability, unity, adaptability, integrity, trust and reliability. We highly value our employees and strive to make our company a great place to work with a fun and family-oriented environment.

Additional Information

Job Type: Full-time
Experience: Experience Required

Contact Information

Name: Erin Connolly
Phone: 1-508-822-1811
Email: [email protected]

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