DryZone Basement Systems Case Studies: Sump Pump Cleaning In Southampton, MA
This customer from Southampton, MA reached out to us because they noticed that overtime, dirt and debris accumulated in the sump pit. This can easily cause a sump pump to work way less efficiently. If the sump pump isn't working at full capacity, it won't be able to keep up with the water coming into the basement, which can lead to a flood. Our service technician was able to respond to the customer as soon as possible.
When the service technician arrived, he carefully took the system apart to do a deep cleaning. He turned off the power to the sump pump, removed the sump pump cover, flushed out the sump pit and removed any remaining debris that could cause issues. In addition, the technician thoroughly explained to the homeowner how the TripleSafe functions and was able to answer any other questions they had. Now, this homeowner was able to set a reasonable maintenance schedule with us so that their TripleSafe constantly gets good treatment.
Service Technician: James Boughner