Testimonials for DryZone Basement Systems

I have no concerns at all after dealing with Dry Zone of Bridgewater. Just wanted to say thanks for making my basement dry. Since the install in July I have held my breath every time it has rained , thought no product could be this good, WRONG ! The winter weather that we have endured and this last Northeaster has made me realize that Dry Zone has very much changed my life for the better. I surely would been knee deep in water by now, instead I am dry as a bone. Please thank everyone who was responsible for the design, install, and service that you have giving me. John C. Taunton

I chose DryZone Basement Systems for several reasons: (1) I have been a client for several years-- they installed two back up sump systems & continue to service them; (2) Todd Lutinski has a wonderful operation, is honest, reliable, professional, and attentive; (3) Todd's initial expertise with concrete surfaces, and his willingness to take charge (& be present) for the entire recent job, was the main reason I went forward with the work; and (4) They are great in emergencies---customer service & communications are excellent. I recommend them highly & will continue to use them.

The maintenance service was completed at our house located at 3 Freeman Street in Sandwich Mass. I was extremely satisfied. Erin was very pleasant and was extremely accommodating when a snow storm interrupted our original appointment. James Boughner was professional, knowledgeable, and very patient in explaining the system to me. A true asset to your company! James' diagnosis was completely on target.

Annual maintenance. The technician was professional, good humored, and timely.

Nick DeCosta is a professional who knows and loves his job. It's always a pleasure to see him yearly for my service call. I always know that I can trust him in my home. This is important to me. Thank you DryZone Basement staff for being such a great company. Sincerely, Paula C

I've used you in a previous home that we built to sell and the experience was top shelf! My neighbors also used your company and everyone of us has had nothing but a great experience! Thank you again for the great service! The whole company provides amazing customer service, very professional technicians, they explain the whole process and how it works. The resprentative on the phone was very professional and handles all questions and concerns with absolutely no problem at all. The system was sold by a great guy Dan, he follows up to make sure everything is done perfectly. The installation crew was amazing, professional, courteous and really know how to do their job perfectly. They cleaned up better than I expected, for the amount of work (complete basement drain system with triple safe pumps) there is not any debris left in the basement or in the yard.

Dryzone's reviews and customer service was greatly reviewed and very much the truth!

Hi Erin! We're about to sell our place and were wondering if you have a receipt saved somewhere for what we did to waterproof the basement. Is the guarantee extended to all future homeowners?  Thanks so much for your help! We haven't had a single drop since waterproofing the basement and will absolutely use you guys if our next basement needs waterproofing :)  Emily

Our neighbor recommended you. You have a good reputation and your brochures were helpful in explaining what would be done and why. Crew was excellent, worked hard and were pleasant.   Update  7/2016: The pump and French drain system is excellent; we have not had a drop of water in the basement since the system was installed. Annual maintenance is efficient and quick.

Your representative at a trade show was very knowledgeable a good listener and thoroughly knew your products. Jay, the salesman, was super friendly and the pre-install information packet was perhaps the best I had ever seen with more than enough information to make an intelligent decision. That installation was finished off impressively and looked like it came with the house. (A TripleSafe with two up and out of the cellar transfer pipes with a subterranean drain pipe away from the house). The Info Packet booklet was the number one reason I chose to work with DryZone and reflects your commitment to the trade.

James not only did the yearly service on our sump pump, he also installed the SaniDry Dehumidifier. Erin is very personable and accommodating on the phone. James called to inform us of what time he would be arriving and was punctual. James is very professional and knowledgable about the service he is providing. Willing to answer all our questions regarding the service provided and the install of the SaniDry system. He also left the area spotless!

Good morning Courtney and Steve!   I just wanted to express how happy I am with the work that was done yesterday.  Both the gentleman were extremely knowledgeable, professional and efficient.  They were done in under two hours flat and made no mess at all!  I'm highly satisfied and impressed!  Also, very happy to not have a gauging hole in my basement floor any longer!!!   Courtney - Thank you so much for the recommendation.  I'm so glad I posted in the Bridgewater residents page looking for suggestions!   Steve - Thank you for your explanation of the products and kind, versus pushy or pressured, sales pitch.  That truly made all the difference in my decision with going with DryZone.   Thank you both again so much!   -- Thank you,   Jillena 

I just want to let you know that Steven the foreman, Matt and the other two guys did an amazing job on our basement. They did a two day job in one day on June 1st!!  Our basement is dry now and usable!!  The Triplesafe and the Sanidry are excellent!! My wife Val and myself thank Dryzone Basements very much.   Best, Aidan A.and Val H-A.

Your excellent products, industry expertise and product delivery system were the reason we chose DryZone. Your very informative products book and products history. Also, your very knowledgeable sales reps. Steven the foreman, Matt, and the 2 other guys did an amazing job! They did the 2-day job in 1 day and they did a very good cleanup job. They left a very little mess for us to clean up.

Call rep was professional and I was very satisfied. Jay is the best !!! Jay is extremely professional and likeable . He treated me with respect and i think he is valuable member to DryBasement Systems company. I had 2 sump pumps installed ,the first pump in Jan. with Ryan and the 2nd with James in April..both were awesome and professional and they did a great job. Both Ryan and James clean after themselves like it was their own home ...Awesome company !!!