Testimonials for DryZone Basement Systems

  I have been very impressed with the quality of service from Dryzone. People I was scheduled to meet (Stephen, Derek, Jeremy) were on-time and very polite. They accommodated their services to my needs (i.e. installing a simple sump) and for existing equipment.  Jeremy and Kyle (?) did an excellent job installing the sump and the hook-up to the city's storm water system (even my neighbor, who will see the the exterior plumbing more than I, commented on the quality of the workmanship). Keep up the good work!

Had our system installed a week before Irene hit and it worked like a charm. So nice not having to wet vac the basement. We can now move on to remodeling. Great service, installers were great. Prompt, friendly and professional.

Lee T. found our company through his neighbor's recommendation, and he was elated with the quality of work and professional service we provided. He was so pleased with the crews work, he went the extra mile and bought them lunch for a job well done! Check out the email he sent to us!

"Thank you so much, Craig, for all the time you spent with me figuring out the problem with moisture in my cellar. I feel bad that you came all this way and generated a possible solution to my problem without creating any business for yourself. Only a very honest person would do that and for your integrity, I thank you! I am grateful for the graphic illustration you created to help me put the pieces together. You made the configuration very clear and I am going to get to it as soon as the bushes get trimmed. Again, Craig, thank you so much. You are appreciated!"Jane

I chose them because they had experience in the specific area I was looking for. They were great!

Craig really is the absolute best!!!

Excellent company to work with from beginning to end. We have had the system installed for over 2 years now with zero issues, the basement remains dry as a bone. The work was done professionally and with care. Customer service was great. I would recommend this company to anyone with a water problem in their basement.

Customer service is outstanding. When I had an issue, someone was there within an hour and a half. I can always get someone on the phone when I need them. Always very courteous and keeps me in the loop on the progress. The basement was left cleaner than when they came in.

This system is amazing! My basement doesn't smell anymore, it actually smells good! A builder that I had working on my home actually asked who had done my basement because it is absolutely beautiful. The crew workers were so respectful and nice. I couldn't believe it. They left the basement spotless. DryZone Basement Systems is well worth the money!

We chose you over a Canton, MA company. Reasons: Your location, nicer/less high-pressure salesperson, pleasant office representatives... all of which made us feel confident in selecting you. Excellent in every way... Very respectful and caring of carpet & property.

Everyone I worked/talked with was very professional and helpful. All questions answered. Very nice job. Len Fletcher worked through several pricing options with me to ensure I got the package that I wanted, and helped with financing to make it affordable. Steve and his crew were extremely clean and courteous. They worked very quickly, getting everything done exactly on schedule. Explained every part of the process and ensured I was satisfied with the job. After they left, everything was spotless. The cleanup process was perfect. Absolutely no complaints. DryZone offered the complete package, the basement waterproofing, and the finishing. Getting everything in a one-stop, complete package was very important; and it was competitively priced. Very happy with the finished product.

I haven't had a drop of water in my basement since I had your system installed. Prior to your installation, I always had water sometimes as high as 2 feet.

Very attentive to my specific needs. Great job leaving the basement as clean as when they started. We chose you based on a recommendation from one of your customers.

I had the annual service done on my system. The technician was Dave. He said he had recently started working there. I do know the company takes a great deal of pride in their products and service, and it's very obvious that pride is shared by their technicians. Dave was very knowledgeable about the system, made sure to ask if I had any questions or concerns, and he was very pleasant.  He is a good representative for the company and reflects the quality ethics of the company. 

We were referred by our homeowner's association to DryZone Basement Systems. Nick was the one who came to install the crack repair and he was fantastic. Informed, professional and left a great impression... not to mention a clean work space!