No hard sell. Pat Cahill listened to what I wanted / needed, and from there mentioned some of your other product, and we moved forward from there. Your competition had me watch a power point presentation on a humidification process. I didn't need or want the machine. The installtation crew was great! Communicative, efficient, work well and cleaned up. I couldn't ask for better                        
                        
                            Timothy B. of Charlestown, MA                                
                                Wednesday, July 27th