Testimonials for DryZone Basement Systems

Left crawl space as clean as a surgical theater

Your company presented the most information on cellar/crawlspace moisture protection/reduction-making me believe you were the best for the job. I am glad I chose your company for this work and would do it again.

Michael is an experienced and knowledgeable representative, who listened, reviewed the house carefully, and made sensible recommendations. His guidance and the feedback from the team were invaluable in helping me to determine what approach was needed with an old house. The administrative and support staff are exceptional. They accommodated my quick job request and payment. They called ahead, arrived on time, needed very little direction, and were almost non-existent in the crawl space for four hours! They did a superb job and were champions to do that on a 20 degree day. Excellent clean up. They even cleaned the crawl space floor of debris from the original construction!

Jay, our salesman, and his crew of installers were excellent and professional. The job was very neat! Thank you Dry Zone for giving me a piece of mind and comfort. We will recommend to family and friends anytime!

You did work on my home in White Plains. We like your range of solutions fo rmany issues. Salesman was prepared, patient and helpful. The crew was professional, careful and quality oriented. They cleaned up the best we've seen from any contractors we have worked with. Keep up the great work and your customers will keep you busy.

Just wanted to reach out to you to let you know Carlos and his crew and you were fantastic. Very professional and understanding of my needs. Everyone was hardworking and a pleasure. I am highly impressed with the service and extremely satisfied. I really appreciate the excellent customer experience. I hope you will relay this to your boss and let them know how grateful I am with everyone. Thank you, it was a pleasure meeting everyone.

The crew was first rate! Very professional, fast, informative, respectful and helpful. They really stand out as great examples of the quality of your company. High high marks!

Good solution offered. Completely satisfied. Very good crew.

They did everything that they said they were going to don with NO hidden surprises. Even though I had the first estimate a couple of years ago and was not able to do it at that time, there was no pressure to get the job done. This is why I went back to DryZone when the time came to do the job. The installation crew was Absolutely EXCELLENT!!! Explained everything in great detail. I chose the company because of The no Pressure buy tactics. As I stated that I was not able to get the job done when I first got an estimate a couple of years prior but did come back to you when it was possible because there was no pressure involved. Thank You

Jay was a persistent and effective salesman. Rick and his team were totally satisfactory. He went to extraordinary effort to reach inaccessible spaces. 

I was very impressed with Nick DeCosta's professionalism. He was very helpful. I was very happy with the annual service I received and the installation of the new Sani Dry dehumidifier.

Communication was easy, efficient and clear. All phone communication was very friendly. 

Crawl space was cleared out and looked like the pictures we saw. Good reviews on Angie's Llist and competive pricing. The cost was half the price of a similar company.

Hi Len, As I mentioned during our phone discussion, this is now our 3rd interaction with various regional locations of "Basement System" company products. Your willingness to work with us to address both the basement & crawlspace issues, the professional level of customer service and the quality of the materials used resulted with us selecting the DryZone Basement Systems for this project. The crew were excellent and Steve answered all of my questions patiently and kept me informed at all stages of the installation including explaining various recommendations for issues that became evident during the project implementation. John and I were very pleased with how the installation took place. Payment is going out by Certified US Mail today and should arrive in the office early next week. We would definitely contact the company for further project needs and would be willing to act as a reference for potential customers to speak about our experience. Best regards, Sheena P.

Job well done. System working well already. Crawl space is dry!